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"Wond’ring aloud"

Welcome! I'mDon Christoff

Steward, Activist, Innovator

Qualifications

The Social Construction of Technology: Understanding the Human Shaping of Digital Trust

Technology is often viewed as an independent force shaping society. Still, the Social Construction of Technology (SCOT) framework shifts that view: human contexts, not machines, determine how technologies develop and what they mean. This essay explores SCOT’s core idea that social groups define and interpret the problems technology “solves,” applying it to modern digital ecosystems. A 2020 UK study on consumer trust in smart home devices shows that meaning and confidence in digital tools come from interaction, not just design.

From this perspective, technologies like the Internet of Things (IoT) are not autonomous or neutral. They are socially dependent systems that mirror and reinforce human values, biases, and inequalities. When examined through the expanded Social Construction of Digital Technologies (SCODT) framework, questions of privacy, data ethics, and digital trust shift to questions of justice—about who participates in shaping technological futures and who is left out.

Arizona State University, 2023 (Full Version)